Smart Buildings Academy Podcast | Formerly Building Automation Monthly Podcast

SBA 495: Why Most Building Automation Systems Are Underutilized

Written by Smart Buildings Academy | May 15, 2025 12:00:00 PM

Episode Description:

Many building automation systems are operating far below their potential. If you're only using basic features or managing your system with limited insight, you are likely missing out on performance, energy savings, and operational efficiency.

This episode focuses on you - the facility manager, the BAS technician, the energy consultant - and how to unlock the full capabilities of your system. You will hear real-world examples that highlight common issues and overlooked opportunities. More importantly, you will gain a new perspective on how to reclaim control and value from your existing system.

In this episode, you will explore:

  • What underutilized means in building automation
  • Root causes that limit system performance
  • Overlooked features that can improve efficiency
  • Practical barriers and how to start addressing them
  • Immediate actions to increase system value

This episode encourages you to rethink your BAS strategy and start taking steps toward better performance and smarter building management.

Click here to download or listen to this episode now.

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Are You Underutilizing Your Building Automation System?

Building automation systems (BAS) are powerful tools designed to enhance operational efficiency, comfort, and energy management. Yet many systems in the field are used as little more than advanced thermostats. This underutilization not only wastes potential but also leaves money and performance on the table.

What Underutilization Really Looks Like

In many facilities, building automation systems are set up but never fully deployed. Operators adjust setpoints, configure basic schedules, and respond to simple alarms. Advanced features like trend logging, analytics, setpoint resets, and custom sequences remain untouched.

Some systems, even after commissioning, revert to minimal use within a year. They may lack dynamic control or data insight, functioning no differently than programmable thermostats. Features that could drive optimization are overlooked, often because staff are unaware of them or lack training.

Why BAS Underperformance Happens

1. Training Gaps
Training is often limited to a few hours, which only covers surface-level functions. Operators may know how to override a point but not understand the system logic or long-term impacts.

2. High Turnover
New staff inherit systems with no operational context. Without documentation or internal knowledge sharing, they struggle to manage and improve system performance.

3. Time and Budget Constraints
Maintenance teams are stretched thin. Their priority is fixing immediate issues, not optimizing systems. Training and development are often sidelined due to lack of time and funding.

4. Complexity and Intimidation
Modern BAS interfaces and software can be overwhelming. Without proper onboarding, many professionals hesitate to explore advanced functions.

The Cost of Missed Opportunities

Every overlooked function is a missed opportunity to save energy, extend equipment life, and improve occupant comfort. Common oversights include:

  • No setpoint reset based on conditions

  • Alarm fatigue from unfiltered logs

  • Lack of trend data for analysis and troubleshooting

  • Ignoring occupant feedback

  • Poorly aligned sequences that no longer match building use

What You Can Do About It

Start with small, manageable steps:

  • Audit Alarm Logs: Remove outdated and irrelevant alerts.

  • Review Trend Logs: Ensure they are active, accurate, and regularly reviewed.

  • Check Setpoints: Align them with actual building loads and current use.

  • Leverage Built-in Tools: Use diagnostic and logic templates already available in your system.

  • Document Changes: Redline drawings and leave clear notes for future technicians.

Build a Culture of BAS Awareness

Knowledge sharing is critical. Hold monthly training sessions or lunch-and-learns. Assign team members to explore and present one new feature at a time. Encourage staff to join user groups, participate in forums, and consult vendor resources. Make continuous improvement part of the BAS culture.

Easy Wins You Can Tackle Now

  • Clear and prioritize critical alarms

  • Activate key trends for problem units or areas

  • Fix outdated or unnecessary schedules

  • Tune control loops if equipment is not meeting setpoints

  • Calibrate sensors to ensure accurate readings

A well-utilized BAS leads to more than just energy savings. It supports a proactive, informed approach to building management. Start by asking if your system is working for you or if it's just running. The answer will guide your next steps.  

For a deeper discussion and insights from the field, listen to this episode on the Smart Buildings Academy podcast