Episode Description:
A single missed point in a BAS checkout can snowball into expensive callbacks, downtime, and frustrated clients.
In this episode, you’ll walk away with a deeper understanding of point-to-point checkout techniques and how they set the foundation for long-term system reliability and technician credibility.
This one’s for any tech who’s ever faced tight timelines and tough handoffs and still wants to do it right.
Topics Covered
- The true role of point-to-point checkouts in system reliability
- What gets missed when we rush or skip this step
- Why documentation is your most powerful troubleshooting tool
- The ripple effect of checkouts on callbacks and client trust
- Professional credibility built through consistency and detail
When you do it right once, you don’t have to redo it. Tune in and learn how to build better habits from the start.
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Why Point-to-Point Checkouts Still Matter
In an industry driven by deadlines and complexity, it can be tempting to skip point-to-point checkouts. They take time. They require focus. But when done correctly, they deliver one of the highest returns on effort in building automation.
Let’s look at why this process continues to be essential, how it limits system errors, and what every technician should know before they move on from a project.
Every Point Has a Purpose
Point-to-point checkout is not just a procedural task. It is the process that verifies each device, sensor, and controller is wired, programmed, and functioning as intended. Without it, there's no way to know if the system you're about to commission will actually perform.
This process ensures that all points are ready before you integrate them into graphics, sequences, and alarms. It prevents surprises later and gives you a clear record that each component passed inspection at install time.
Documentation Is Protection
The value of detailed documentation is often overlooked until something breaks. A year after project completion, if a system fails, well-kept checkout records can prove that everything was functional when you left the site. This protects you, your team, and your company.
Photos, point lists, test results—these are not just checkboxes. They become tools for future troubleshooting and a record of your professionalism.
Avoiding Callbacks and Rework
Callbacks cost money and damage reputations. Many of them can be traced back to incomplete or skipped checkouts. When points are tested and documented properly, many downstream issues are avoided.
Technicians who perform thorough checkouts reduce the likelihood of being blamed for later failures. They also speed up troubleshooting when problems do arise, since the known-good baseline has already been captured.
Building Credibility
When clients see that your team consistently delivers systems that work from day one, it sends a message. It says your team is careful, competent, and accountable. That kind of credibility is not built through marketing. It's built through repeated execution of simple, often overlooked processes like point-to-point checkout.
Final Thought
If you do it right the first time, you don’t have to do it again. Make every point count, document your work, and protect your team and reputation in the process.
For a deeper discussion and insights from the field, listen to this episode on the Smart Buildings Academy podcast.

